ebay and buyer’s remorse

Ouch. The Times Online ran a story on how eBay isn’t all too happy with their multi-billion purchase.

Aaron Kessler, an analyst at Piper Jaffray, the US investment bank, said: “The problem for them has always been trying to get their 200 million users to pay for services. They haven’t really figured out a way to monetise their clients – they haven’t introduced new services such as search engines.”

To be honest I am a bit surprised. When the deal was first announced I had some difficulty understanding the reasons for the purchase, since it didn’t make much sense to me. But then again, if I could figure out such things I’d be a dot-com billionaire jetting around the world in my private jet, rather than a little tech lawyer with a little blog. So, naturally, I assumed the powers that be at eBay did have in mind a grand plan, either to monetize Skype in some really cool way that, perhaps, would also tie into their existing biz and result in some really very cool new business or killer feature, even if the Skype service itself didn’t generate the bucks. Sadly that doesn’t appear to be the case – or at least the case at present.

Perhaps what surprises me most, however, is that they’ve come out publicly to express their regret. I don’t recall many companies (particularly in the tech industry) that have done so. To be honest its also unclear to me why they would say so publicly – at least in the way they’ve done so. Can’t imagine it would really be a heck of a morale booster for the remaining folks at Skype. And surely there’s a way to make such popular technology spin off a little more cash. I remember thinking of a few things that I thought they would probably do (and how much I would expect to pay for them) but which never seemed to happen. For good reason, I imagine.

Anyway, I’m sure they’ll figure out something to do with it, being the resourceful Canadians they are…

enterprise 2.0

One of the very interesting events that will be part of Toronto Tech Week is Enterprise 2.0. In the words of Thomas Purves, one of the organizers of the event:

The plan is to bring together the worlds of the leading minds from the technology and consulting side of Enterprise2.0 with business leaders (CxO’s, executives and IT/HR professionals) to bring a practical and real-world perspective to these ideas.

Sounds very interesting indeed. From what I can see in Wikipedia, the term Enterprise 2.0 was coined by someone from Harvard Business School and refers to the use of social networking stuff in the enterprise – i.e. Web 2.0 as applied to business – just to be clear, not as a business, but applied to business.

I was chatting with Mark Kuznicki who mentioned a great example of this described in Wikinomics – Goldcorp and how it took social networking and open-source type tactics to develop a very interesting approach (and very rewarding and profitable solution) to difficulties it had faced. I can’t do the topic justice here – check out the book or have a chat with Mark – its quite an interesting tale.

Similarly compelling tales can be found in a recent article in Wired on crowdsourcing, which I found very, very compelling. Take a look at Eli Lilly’s InnoCentive program or Marketocracy, both of which are mentioned in the Wired article – pretty tough to argue with the results.

So, if you’re a business person, this event would be well worth your time. So go. Then please try to convince the powers that be at my firm to adopt some of this stuff!

Just noted one quote from Wired that I thought captured one of the principles quite nicely:

4. The crowd produces mostly crap

Networks like InnoCentive, Mechanical Turk, and iStockphoto don’t increase the amount of talent – they make it possible to find and leverage that talent. Any open call for submissions – whether for scientific solutions, new product designs, or funny home videos – will elicit mostly junk. Smart companies install cheap, effective filters to separate the wheat from the chaff.

ITAC – First Canadian Municipal Wireless Conference and Exhibition

Wow – lots happening the last week of May. Also forgot to mention previously the First Canadian Municipal Wireless Conference and Exhibition being organized by ITAC at the Direct Energy Conference Centre at the Canadian National Exhibition in Toronto, May 28-30, 2007:

Whether you live or work in a large urban municipality, a small rural town or village, the impact of wireless applications has already or will soon impact the quality of your life and the services you offer your community. If your organization engages in digital electronic services to customers, e.g., taxpayers, suppliers, emergency service providers, other levels of government, non-profit organizations and associations, you need to learn about the latest proven strategies to ensure the success of your wireless programs.

ITAC’s 1st Canadian Municipal Wireless Applications Conference and Exhibition will not only update you on the latest initiatives of Canadian Municipalities, but will provide you with real case study insights, proven strategies, commentary from leading wireless experts and techniques for deploying wireless applications in your communities. If you are currently engaged, or plan to be engaged, in a municipal wireless project, your attendance at this event is essential.